Contact information
We are here to help! Whether you have questions about our wooden cup holders, need assistance with your order, or want to share your feedback, we would love to hear from you.
Get in Touch
If you have any inquiries, please contact us via the following methods:
- Store Name: montivio.shop
- Contact Name: DARREN CHING-YEN CHAN
- Email: support@montivio.shop
- Phone: +1 763-306-6234
- Address: 1041 MYRTLE ST E PALO ALTO, CA 94303 United States
Customer Service Hours
- Monday to Friday: 9:00 AM – 5:00 PM (PST)
- Saturday & Sunday: Closed
Note on Time Zones: Our operations are based in California, United States (Pacific Standard Time). Since we serve customers in Singapore, please note there is a significant time difference (approximately 15-16 hours). If you call or email outside our business hours, please leave a message, and we will get back to you as soon as our team is online.
Response Time
We aim to respond to all emails and inquiries within 24 hours during business days.